Answers without guesswork.

The kit always reads its saved snapshot first. If a source is stale, an official connection can refresh without public-data provider credits; a public-data fallback refresh can spend provider credits. Kits that are not opened are not refreshed automatically.

No. Performance fields come from an official authorized connection or a labeled public-data fallback. Creators can edit descriptive profile information, but not type their own verified metrics.

No. Official connections use the social platform’s authorization screen and encrypted read-only tokens. Public-data fallback uses available public information. VeroKit never asks for a social password or publishing permission.

It verifies account ownership, retrieves the current fields the platform permits, and uses zero public-data provider credits. It may improve accuracy and freshness, but each platform still controls which metrics and historical periods it exposes.

No. Public-data profiles remain available as a clearly labeled fallback when a creator does not connect or a platform connection is not configured.

No. The connection is read-only and requests analytics and identity permissions only. Disconnecting stops future official refreshes while retaining the last stored snapshot.

VeroKit stores snapshots so every visitor does not trigger a provider call. The owner or administrator can refresh the data, while the exact result still depends on what that source currently exposes.

Creator rates are visible after signing in with a brand or agency account. Public visitors can view the proof-oriented media kit without seeing protected commercial pricing.

Yes. Supported paid workspaces can retrieve available public information by exact handle. VeroKit creates one deduplicated, unclaimed profile and an internal prospect record.

No. Prospect outreach requires a suitable public business contact, administrator review, and an approved send. Suppression and unsubscribe status are respected.

No. They are explainable low-to-high planning ranges based on available performance signals. Production, rights, exclusivity, timing, expenses, and the creator’s final quote can change the price.

The creator connects their own Stripe recipient account through Stripe-hosted onboarding. The brand pays VeroKit’s platform flow, and the creator portion is released according to the documented order and delivery state.

No. Stripe collects and stores the sensitive identity and bank information required for payout onboarding. VeroKit stores provider identifiers and account status needed to operate the workflow.

Yes. Creator CRM supports external contacts, deals, project stages, deadlines, tasks, costs, links, invoices, and payment status.

Project profit is recorded revenue minus connected costs. Add every production and operating expense to produce an accurate creator, campaign, client, and portfolio report.

Unused draft invoices can be permanently deleted. Once an invoice is issued or has activity that must remain auditable, void it instead of deleting it.

It is the customer’s purchase-order number or another reference their accounting team uses to match the invoice to an approved project. It is optional unless the customer requires it.

Yes. The owner can copy the secure invoice link or download the PDF. Email delivery remains available when the transactional email service is active.

The request stores platform, scope, need-by date, activation window, expiry, code, status, and timeline. VeroKit campaign requests are shared with the creator and requesting brand or agency; outside-client requests remain creator-only.

Yes. Agency client accounts connect the correct projects, social profiles, invoices, receivables, performance, cost, profit, and team workflow to each managed brand.

Archive it when it has orders, invoices, payouts, contracts, retainers, or disputes. Permanent deletion is reserved for profiles without protected legal or financial history.

First confirm the signed-in role and plan. Features are intentionally limited by role, workspace permissions, subscription, and capacity. The plan page shows what an upgrade or add-on unlocks.

Use the Contact page or email getverokit@verokit.com with the workspace, page, and a clear description of the issue. Never include passwords, full card numbers, or private bank details.